I suggest you ...

Paid support

There's a lot of us that do just fine maintaining our own servers but there comes a time where we need immediate assistance and are more than willing to pay a premium for it.

Many providers already offer this on either a monthly agreement or in a pre-paid credit basis.

Finding help at 3AM when a server refuses to boot in anything but recovery mode is relatively impossible.

20 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Jeff Ferguson shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    2 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Goncalo Oliveira commented  ·   ·  Flag as inappropriate

        Honestly, something like this would make perfect sense. And I don't see why it wouldn't be in the realm of DigitalOcean, as I don't see them as "just a VPS provider". It would be helpful to have 24/7 or 12/5 support for when things don't go wrong. And obviously, that would have to be paid as a premium.

      Feedback and Knowledge Base